You will see a list of your current profiles. Many problems can be resolved by creating a new profile. The Outlook profile is a frequent cause of problems. Staying Up To Dateįirst, make sure that your operating system, Outlook, and Outlook Connector are all fully patched and up to date. We will provide information on how to best contact Support for these issues. If all else fails, you can contact Support. We will address all of the common problems in this article, and how to solve them. Antivirus programs can interupt the normal flow of communication between the client and server. Add-on programs may cause problems with Outlook Connector. There are many possible causes for Outlook to crash or hang. Outlook has unexplained crashes or hangs when using the Outlook Connector. Outlook with the Outlook Connector is crashing or hanging!